Refund Policy

Last updated: September 13, 2026

Eligible product issues

A quick guide: If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, submit a return or exchange request within 30 calendar days after delivery.

Starting a request

Here is what to expect: Email odaxifaju674@gmail.com before returning anything. Include the order number, checkout email, a description of the problem, and photos or video when appropriate.

Condition and review

For clarity: Keep the item, original packaging, tags, accessories, and included materials while the request is reviewed. Instructions and eligibility are confirmed before a return is sent.

Approved refunds

A quick guide: After approval, we initiate the refund to the original payment method within 10 calendar days. The bank or card issuer may take additional time to post it.

Statutory rights

Here is what to expect: Nothing in this policy limits consumer rights that cannot lawfully be excluded.